Gifts purchased online can be returned through the mail within 14 days after purchase.
Returning by Mail
Follow these simple steps:
- Look up your order and select the "Yes" button next to the "Is this order a gift?"
- Enter your zip code and click the "Find My Order" button.
- Click the "Return Items" button, fill out the form, then verify and submit your return.
- Print out the confirmation page and shipping return label(s).
- Include the confirmation page inside the package along with the invoice or gift receipt. Affix the shipping label to the outside of the box (each label can be used for one return only).
- Take the package to any UPS drop-off location.
Please note: Gifts returned by mail without an invoice or gift receipt cannot be processed and will be returned to sender.